Welcome to Pink Magpie

Customer Service

SHIPPING & DELIVERY

  • Shipping and Delivery is the charge for Internet order processing, item selection, packaging, transport and handling. Delivery times are not guaranteed, but are our best approximation and will vary with specific requests. Shipments and deliveries only occur on weekdays. Shipping and Delivery is subject to change and will be determined at the time of order.

    Estimated delivery time assumes orders are placed before 2pm. Orders placed late on Friday or on Saturday will not be processed until Monday. Additional charges may accrue on recorded delivery, special delivery and international shipping if multiple attempts are made for delivery.

    Recorded DeliveryFree Delivery
    Package arrives 2 to 3 business days after processing if ordered by 2pm.

    Free postage on orders over £100 

    Package arrives 2 to 3 business days after processing if ordered by 2pm.

    £4.99 FREE
  • RETURNS & REPLACEMENTS

    We want you to be completely happy with your order. If for any reason you are not satisfied, we will gladly accept your timely return of unworn, unwashed, or faulty items. Used items cannot be returned unless defective. Returned items should include the packaging and tags and be in the same condition as when it was received. Items must be returned within 30 days of receipt of items. For hygene reasons earrings can not be returned.

    GIFTS
    When returning a gift, a Pink Magpie Gift Card will be issued to the gift recipient for the amount of the returned merchandise. The card can be used for purchases from Pink Magpie boutique and online.

    RETURNING AN ITEM BY MAIL
    Please note the reason(s) for return and whether you wish to exchange the item(s) or receive a credit/refund (depending on the original form of payment). Enclose the item, in the original packaging. Please send your return to Pink Magpie 43 North Street Bo'ness EH51 0AQ.


    Please allow upto 7 days for the processing of your return.